DELIVERY
TIMESCALE:
After
receiving your Order from our store, we will check into our stock, if ordered
instruments are available in stock then we will ship your order within one
week/ In case instruments are not in stock then they will have to go through
production process, and maximum time for production to shipping is 4 weeks
depending type of instruments type and quantity.
TRACKING
SHIPMENTS:
Once we have
dispatched your order, we will provide you tracking number of concerning
courier, you can easily track it on their website.
DELAY
IN CUSTOM OR FLIGHT;
Dear Valued
Customer,
Thank you for
choosing Healermed Instruments for your surgical instrument needs.
To ensure you
can place your order with peace of mind and confidence, we take several steps
to facilitate a smooth customs process:
- We do not declare these items as
medical equipment 'OR' as per your instructions.
- We provide all necessary
certificates.
- We declare a low value to
minimize potential issues. (if you want to declare full value, please let
us know).
We assure
you that your money is safe with us, and we are committed to assisting you
throughout the shipping process.
We would like to kindly remind you that each country has its own customs
regulations and policies. As such, the responsibility for customs clearance and
any associated duties or taxes lies with the recipient. We recommend checking
with your local customs office for detailed information on what you may need to
do upon receiving your shipment.
We appreciate
your understanding and are here to assist with any questions you may have.
Best regards,
Healermed
Instruments