FAQ
Frequently Asked Questions
Quick answers for buyers about online ordering, shipping, delivery time, customs clearance, materials, wholesale, and custom branding.
1 Are you a manufacturer or a trading company? +
We are a direct manufacturer of surgical instruments based in Sialkot, Pakistan.
2 Can I order surgical instruments online from your website? +
Yes. You can order directly from our website. For bulk or wholesale pricing, contact us for a custom quotation.
3 Do you ship worldwide? +
Yes, we ship worldwide using express courier, sea freight, road cargo, and door-to-door delivery options.
4 What is the delivery time? +
Express delivery usually takes 5–10 working days. Road cargo and sea freight depend on destination and order size.
5 What material do you use? +
We use medical-grade stainless steel. TC tungsten carbide options are available for selected instruments.
6 Do you offer wholesale and custom branding? +
Yes. We offer wholesale pricing, OEM supply, private labeling, logo engraving, and custom packaging options.
7 Do you support customs clearance? +
Yes. We prepare professional commercial invoices, packing lists, certificates, and export documents to support smooth clearance.
8 Do you ship to Russia? +
Yes. Road cargo and door-to-door delivery options are available for Russia and nearby regions.